Retail Sales Associate
hace 2 semanas
Job Summary:
We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at West Marine. As a Retail Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.
Duties and Responsibilities:
- Greet customers with a friendly and welcoming demeanor
- Answer phone calls and direct customers to the appropriate team member
- Process transactions accurately and efficiently
- Resolve customer complaints and concerns in a professional and courteous manner
- Assist customers with product inquiries and provide recommendations
- Maintain a clean and organized store environment
- Participate in visual merchandising and inventory management
- Meet sales and customer service goals and objectives
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with handling cash and credit transactions
Physical Requirements:
- Ability to lift up to 50 pounds
- Ability to stand for long periods of time
Why Work at West Marine:
At West Marine, we are committed to providing our customers with an exceptional shopping experience. As a Retail Sales Associate, you will have the opportunity to work with a talented team of professionals who share your passion for customer service and sales. We offer competitive pay, benefits, and opportunities for advancement.
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