Retail Sales Associate

hace 4 semanas


San Juan, San Juan, Puerto Rico Sherwin-Williams A tiempo completo
Job Title: Retail Sales Associate

This role is crucial to the success of our retail stores. As a Retail Sales Associate, you will work closely with customers to determine their needs, answer their questions about products, and recommend the right solutions. You will also be responsible for promptly resolving customer concerns and ensuring maximum client satisfaction.

Key Responsibilities:
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
Requirements:
  • Must be at least eighteen (18) years of age
  • Have a valid, unrestricted Driver's License
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

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