Retail Sales Associate
hace 4 semanas
Boll & Branch is seeking a highly skilled and motivated Retail Sales Associate to join our team in Oakbrook Center, IL. As a key member of our retail team, you will be responsible for generating sales through conversion of existing traffic and fostering repeat business through exceptional customer service.
Key Responsibilities- Achieve and exceed individual sales goals through effective sales techniques and customer engagement.
- Create an inclusive customer experience, develop customer loyalty, and cultivate repeat business through personalized service and product knowledge.
- Be an expert in all Boll & Branch products, including bedding, linens, and home decor.
- Assist with designing a client's space through sleeping habits and style preferences, and maintain store presentation to ensure a customer-ready environment.
- Perform daily paperwork reconciliation and other operational tasks, including cash handling and inventory management.
- Protect store assets and inventory, and maintain a safe and secure work environment.
- Be an ambassador for all company values and operate with integrity at all times.
- Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
- Perform in-home installations for clients, making additional recommendations to drive store sales.
- Maintain cleanliness throughout the store, including dusting, vacuuming, and ensuring shared areas are regularly cleaned and well-stocked.
- Minimum one year in a retail sales role (or comparable industry) with equivalent experience and transferable skills considered.
- Knowledge of basic retail math and cash management techniques.
- Effective verbal and written communication skills, with a positive attitude and ability to effectively engage with customers.
- Proficient with standard office and retail environment equipment, including phones, POS systems, and alarm systems.
- Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
- Ability to stand for long periods of time, reach overhead, lift up to 50 lbs., and climb a ladder/step stool, with or without reasonable accommodation.
- Bilingual and able to read, write, and speak Spanish is a plus, but not required.
Boll & Branch is a leading bedding and home decor company that prioritizes thread quality, not thread count. We are committed to fair and ethical treatment for all, and our products are made from 100% organic raw materials. We are headquartered in Summit, NJ, with a second office in New York, NY, and a dedicated Photo Studio in New Providence, NJ. We are an equal opportunity employer and offer a competitive salary range of $18 to $21 per hour, depending on qualifications and experience.
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