Benefits Program Manager

hace 2 semanas

Caimito Barrio, Puerto Rico Penumbra A tiempo completo
Job Summary

At Penumbra, we are seeking an experienced Benefits Program Manager to join our team. As a key member of our Benefits team, you will play a critical role in ensuring the innovative and competitive benefits and retirement programs that we offer to attract and retain top talent.

Main Responsibilities:

  1. Administer various benefit and retirement programs and systems, ensuring proper setup, data accuracy, and regulatory compliance.
  2. Manage vendors, including selection, timely issue resolution, maintaining and implementing file feeds, and ensuring compliance with service level agreements.
  3. Build and maintain strong relationships with broker, vendors, and other HR functions and departments to effectively resolve employee issues and comply with company policies and legal requirements.
  4. Drive data integrity and accuracy in company HR/benefit and vendor systems, maintaining strict confidentiality as required.
  5. Lead various benefits and communications initiatives, projects, and system enhancements in accordance with established project management methodologies.
  6. Develop and maintain systems, and materials for communicating employee benefit and retirement information, including training HR team and employees and updating FAQs and benefits portal.
  7. Lead compliance efforts for benefit and retirement programs, including recordkeeping, non-discrimination testing, plan documents, required notices, government filings, and internal and external audits.
  8. Evaluate benefit and retirement programs and process/system improvements and develop proposals for enhancements. Monitor benefit trends, researching trends, best practices, and cost of implementing new programs.
  9. Create and maintain procedure and process documentation, including checklists.
  10. Cross-train and serve as back-up for other Benefits team members as needed.

Qualifications:

  1. Bachelor's degree with 8+ years of Human Resources or Benefits experience, or an equivalent combination of education and experience.
  2. Knowledge of key concepts and regulations in human resources, benefits, etc. A plus to have background in international benefits, wellness, leave of absences, Workers' Compensation, and systems management.
  3. Strong oral, written, and interpersonal communication skills.
  4. Strong customer service skills and ability to handle issues with sensitivity, empathy, patience, and confidentiality.
  5. High degree of accuracy, thoroughness, and attention to detail.
  6. Excellent organizational and follow up skills with ability to prioritize work and meet deliverables while handling various complex projects simultaneously.
  7. Excellent research, analytical, and problem-solving skills. Ability to analyze large amounts of benefits data for reporting, auditing, etc.
  8. Ability to work on complex problems and projects in which analysis of situations or data requires an in-depth evaluation of various factors. Exercises independent judgment within broadly defined practices and policies.
  9. Strong proficiency with MS Word, Excel, and PowerPoint. Teams and SharePoint knowledge a plus.

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