Senior IT Systems Integration Specialist

hace 4 semanas


San Juan, San Juan, Puerto Rico Popular A tiempo completo
Job Description:

We are seeking a highly motivated and experienced IT professional to join our team as a Senior IT Systems Integration Specialist. This role will be responsible for enhancing and maintaining the Jira system within the organization, with a focus on technical configuration, customization, and alignment of Jira with business processes.

The ideal candidate will have comprehensive knowledge of Jira Software and Jira Service Management, including customization and integration. They will also have experience in analyzing system needs, designing and implementing solutions, and collaborating with cross-functional teams.

This is an exciting opportunity for someone who is passionate about technology and wants to make a real impact in a fast-paced environment.

Key Responsibilities:
  • Administer and configure Jira Software and Jira Service Management according to organizational needs.
  • Customize workflows, fields, dashboards, reports, and implement necessary plugins and integrations.
  • Define and manage user roles within Jira, collaborating with different teams to understand role requirements.
  • Stay updated on the latest Agile and ITSM practices, ensuring Jira aligns with these methodologies.
  • Collaborate with teams to implement and support Agile and ITSM practices within Jira.
Requirements:

To be successful in this role, you will need:

  • One to three years of experience in business or systems analysis, project, or product management, preferably in technology or financial services industry.
  • Comprehensive knowledge of Jira Software and Jira Service Management, including customization and integration.
  • Knowledge or certifications of Agile methodologies and ITSM practices.
  • Familiarity with scripting languages like Groovy for workflow customization.
  • Strong analytical, problem-solving, and technical skills.
Education:

Bachelor's degree in computer engineering, Computer Science, Industrial Engineering, or Business Administration, or Master's Degree.

Benefits:

We offer a competitive salary range of $60,000 - $90,000 per year, depending on experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.



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