Restaurant Supervisor
hace 4 semanas
Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team at Tim Hortons. As a Supervisor, you will be responsible for leading a team of Team Members to deliver exceptional service to our guests.
Key Responsibilities:
- Manage labour costs through effective floor management
- Control food & paper costs using order guides
- Ensure that product launches and promotions are executed with perfection
- Resolve Guest issues, as well as work with your team to minimize issues
- Participate in the recruitment process
- Train new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and programs
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example
Requirements:
- Secondary (high) school graduation
- Minimum 1-year experience in the quick-service restaurant industry
- Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
- Clearview experience an asset
- Excellent written and verbal communication
- Strong leadership and interpersonal skills
- Customer service mindset
Physical Demands:
- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg / 45 lbs
- Able to help as needed in receiving large deliveries up to twice a week
- Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
- Ability to work under pressure in a high fast-paced environment adhering to tight deadlines
Availability:
- Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance
- Monthly schedules may require some afternoon and weekend shifts
Company Information:
Job applicants responding to this posting may be applying to a Tim Hortons restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
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