Restaurant Operations Manager

hace 2 semanas


San Juan, San Juan, Puerto Rico Kfc A tiempo completo

Why Work at KFC? At KFC, we're not just cooking up finger-lickin' good food, we're building a team of talented individuals who share our passion for delivering exceptional customer experiences.

About the Role: As a Shift Supervisor, you'll play a vital role in ensuring the smooth operation of our restaurant, leading a team of dedicated employees and driving sales growth through effective management and customer service.

Key Responsibilities:

  • Lead and motivate a team of employees to deliver exceptional customer service and achieve sales targets.
  • Ensure the restaurant is running efficiently, adhering to KFC's high standards for quality, cleanliness, and food safety.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Manage staff performance, providing coaching, feedback, and support to help employees reach their full potential.

What We're Looking For:

  • A natural leader with a proven track record of success in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with employees, customers, and external partners.
  • Excellent problem-solving and decision-making skills, with the ability to think critically and act decisively.
  • A passion for delivering exceptional customer experiences and driving sales growth.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment, with a team of passionate and dedicated individuals.
  • Discounts on KFC food and merchandise.


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