Customer Service Specialist

hace 3 días


San Juan, San Juan, Puerto Rico Buscojobs Puerto Rico A tiempo completo

Join our team of dedicated professionals at Buscojobs Puerto Rico, where we strive to deliver exceptional financial solutions and services to our communities. As a Banking Representative, you will play a vital role in providing top-notch customer service and ensuring the continuity of essential services during emergency situations.

Job Description:

As a Banking Representative, your primary responsibilities will include receiving and paying out money, maintaining accurate records of transactions, and providing exceptional customer service by assisting clients with various bank transactions. You will also explain and promote products or services, accept utility bills and loan payments, and ensure all transactions comply with banking regulations.

Requirements:

24 Bachelor's degree credits approved.

Two years of experience in customer services, sales, cash handling, or related fields.

Additional Qualifications:

  • Ability to stand for long periods of time.
  • Physical effort: Able to lift up to 50 pounds of coins.
  • Willingness to serve the client.
  • Excellent interpersonal skills and ability to work in groups.
  • Ability to manage difficult situations with clients.
  • Communication skills in both spoken and written English and Spanish.
  • Ability to establish priorities and work with multiple tasks simultaneously.
  • Ability to work under pressure and meet deadlines.
  • Flexibility to work extended hours, holidays, and travel if necessary.
  • Computer skills.


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