Senior Customer Experience Manager

hace 2 días


Carolina, Carolina, Puerto Rico Protalents A tiempo completo

At Protalents, we're seeking a dedicated and experienced individual to fill the role of Customer Experience Team Lead. This position plays a vital part in ensuring our customers receive exceptional service at Carolina airport.

We're looking for a team-oriented leader with strong communication skills, who can effectively manage and motivate a team to deliver outstanding customer experiences.

The ideal candidate will have at least one year of experience in customer service, preferably with leadership responsibilities. Full bilingual proficiency in English and Spanish is required, as well as a High School Diploma and Certificate of Penal Record.

In this role, you'll be responsible for managing rotating shifts (Monday-Sunday) including overnights, starting immediately. You must be available to work full-time and meet the above requirements.

Beyond these essential qualifications, we encourage candidates who possess additional certifications or education to apply. Protalents values diversity and strives to create an inclusive work environment. We adhere to EEOC guidelines, welcoming applications from individuals of all backgrounds.

This opportunity offers a chance to join a dynamic organization, where you can grow professionally while delivering exceptional results. If you're passionate about providing top-notch customer experiences, submit your application to take the first step towards a rewarding career with Protalents.



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