Vice President, Customer Success

hace 1 mes


Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

Vice President, Customer Success About the Company High-growth health tech company

Industry
Information Technology and Services

Type
Privately Held, VC-backed

About the Role The Company is seeking a Vice President of Customer Success to lead the development and scaling of the department, with a focus on fostering effective relationships, ensuring customer success, and driving upsell opportunities. The successful candidate will be responsible for building out the customer success function, managing a team that includes local and offshore members, and overseeing the care of large enterprise clients. This role demands a high level of independence, self-drive, and the ability to make decisions and drive outcomes autonomously, particularly in the context of time zone differences. The VP of Customer Success will work closely with sales, program management, and implementation teams, and will be expected to be a trusted advisor to customers, manage the corporate customer journey, and lead engagement campaigns to maximize ROI and retention.

Applicants for the VP of Customer Success position at the company should have a Bachelor's degree in computer science or a related field, with at least 10 years' experience in customer success roles within startup environments. The role requires a candidate with a strong technical background, including the ability to understand and address complex customer issues related to APIs and webhooks, as well as a data-driven approach with knowledge of reporting and analytics tools. Strong consultative abilities, experience in consultative sales, and a proven track record of driving customer satisfaction and retention are essential. The ideal candidate will be performance-driven, results-oriented, and possess strong commercial acumen to identify and capitalize on upselling opportunities. Success in this role will be measured by customer retention, account expansion, and customer satisfaction rates.



Travel Percent
Less than 10%

Functions Sales/RevenueInformation TechnologyAccount Management/Optimization



  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Customer Success About the Company Innovative provider of AI-driven property management software IndustryReal Estate TypePrivately Held Founded2014 Employees11-50 Funding$6-$10 million Categories Information Technology & ServicesResidentialProperty ManagersReal EstateTechnologyCloud ComputingTask Management About the Role The Company is...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President Strategic Accounts About the Company Industry-leading provider of cloud networking solutions IndustryComputer Software TypePrivately Held, VC-backed Founded2014 Employees201-500 Funding$200+ million Categories TechnologyInformation Technology & ServicesNetworkingCloud InfrastructureEnterprise SoftwareInformation TechnologySecuritySoftware...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Equestrian About the Company Premier provider of household pet & equestrian products IndustryVeterinary TypePrivately Held About the Role The Company is seeking a Vice President of Equestrian to join their team. The successful candidate will be tasked with developing and executing brand strategies across various product lines and...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Engineering About the Company Top-tier digital health solutions company IndustryHospital & Health Care TypePrivately Held About the Role The Company is seeking a Vice President of Engineering to lead the development of its digital health solutions. The successful candidate will be responsible for overseeing all aspects of software...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Senior Vice President, Sales About the Company Innovative company in the foodservice industry IndustryFood & Beverages TypePrivately Held About the Role The Senior Vice President, Sales will lead an $80MM+ team consisting of regional managers, chain account managers, and customer service professionals. This role requires driving a fast-paced,...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales About the Company Innovative technology & data platform for brands IndustryComputer Software TypePrivately Held, VC-backed Founded2016 Employees51-200 Funding$26-$50 million Categories Digital MarketingE-CommerceE-Commerce PlatformsInternetDistribution and WholesalersTrade AgentsBrokersInformation Technology & Services Specialties...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Regional Vice President, West Central Region About the Company Reputable manufacturer & distributor of automobiles IndustryAutomotive TypePrivately Held Founded1981 Employees201-500 Categories AutomotiveMotor VehicleManufacturingTruckRetailAutomobiles About the Role The Company is seeking a Regional Vice President for the West Central Region. This key...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Director Customer Success Management About the Company Innovative cloud platform for web development & hosting IndustryComputer Software TypePrivately Held, VC-backed Founded2015 Employees201-500 Funding$200+ million Categories AppsDeveloper PlatformInternetSoftwareInformation Technology & ServicesDesignProfessional ServicesFashionTextilesTechnology...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Brokerage Sales About the Company Dynamic residential real estate platform IndustryReal Estate TypePrivately Held, VC-backed Founded2017 Employees501-1000 Funding$200+ million Categories FinTechReal EstateE-CommerceReal Estate InvestmentResidentialInternetWeb Services & AppsTechnologyEstate AgentBrokersRental...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales About the Company Premier provider of culinary & support services IndustryFood & Beverages TypePrivately Held Founded2021 Employees10,001+ About the Role The Company is seeking a Vice President of Sales for its Hospitality Group. The successful candidate will be responsible for driving new business revenue, building and maintaining...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Construction About the Company Top-tier law firm IndustryLaw Practice TypePrivately Held About the Role The Company is seeking a Vice President of Construction with a strong background in multifamily wood-frame projects. The successful candidate will be responsible for overseeing the construction process, ensuring that projects are...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President, Growth Marketing About the Company Dynamic mobile app connecting family & friends IndustryIndividual & Family Services TypePublic Company Founded2008 Employees201-500 Categories MobileSecurityiPhoneAppsTrackingMobile Emergency & HealthAndroidGpsInternetTechnologyFamily ServicesFamiliesParentingSoftwareStartupsTelecommunicationsTelephony &...

  • Vice President, Growth

    hace 2 meses


    Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President, Growth About the Company Globally-recognized data & insights firm IndustryResearch TypePrivately Held Founded1999 Employees1001-5000 Categories Market Research About the Role The Company is seeking a Vice President of Growth to play a pivotal role in driving business growth and revenue across various segments and channels. The successful...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Account Management About the Company Cutting-edge EdTech company IndustryInformation Technology and Services TypePrivately Held About the Role The Company is seeking a Vice President of Account Management to lead its business development team. The successful candidate will be responsible for motivating and empowering a diverse team,...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales & Marketing About the Company Top-tier custom oligo manufacturer IndustryElectrical/Electronic Manufacturing TypePrivately Held About the Role The Company is seeking a Vice President of Sales and Marketing to lead the development and execution of corporate and commercial strategies, activities, and growth initiatives. The successful...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Executive Vice President of Sales About the Company Well-established food retailer IndustryRetail TypePrivately Held About the Role The Executive Vice President of Sales will be responsible for fostering productive relationships with key stakeholders as well as establishing a robust sales strategy. Travel PercentLess than 10% Functions...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales About the Company Innovative provider of management solutions IndustryManagement Consulting TypePrivately Held About the Role The Company is seeking a Vice President of Sales to lead the growth of its Managed Services practice in North America. The successful candidate will be responsible for selling managed services, particularly...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales About the Company Globally-recognized manufacturer of high-quality packaging equipment IndustryMachinery TypePrivately Held Founded1985 Employees51-200 About the Role The Company is seeking a Vice President of Sales to lead and drive strategic efforts for direct end-user sales. The successful candidate will be responsible for...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Vice President of Sales, EMEA About the Company Reputable provider of a buyer intelligence & activation tools platform IndustryInformation Technology and Services TypePrivately Held About the Role The Company is seeking a Vice President of Sales for the EMEA region. The successful candidate will be responsible for driving the sales strategy and execution,...


  • Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completo

    Regional Vice President, Sales About the Company Progressive SaaS solutions provider specializing in multi-channel advertising IndustryInternet TypePrivately Held, VC-backed Founded2013 Employees1001-5000 Funding$1-$5 million Categories Information Technology & ServicesAdvertisingAdvertising ManagementMediaProfessional ServicesAgencyTechnologyAdvertising...