Customer Success Manager, Professional And Financial Services
hace 1 mes
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages.
We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets.
Customer Success Manager, Professional and Financial Services As part of delivering on our international growth, we are now seeking a Customer Success Manager to add to our Professional and Financial Services team in Boston. This position will develop and grow relationships with our new and existing clients to ensure they are getting the maximum value from utilizing our products.
You will work to ensure successful implementation, launch, and continuous use of Attensi's solutions with your customers and will develop strong operational relationships with key stakeholders to ensure they experience value from the partnership. You will also work closely with Account Managers, Account Directors & Product Teams on new growth opportunities for your customers.
If you have a passion for building strong relationships and delivering real impact to customers, then this is a great opportunity to join a strong team in a rapidly growing business, backed by prominent investors and with fantastic products that make a real, measurable impact.
What will you do here? Your role will entail:
Working closely with the business unit leader and the rest of the Professional and Finance sector team to look after and ensure the happiness and success of new and existing Attensi customers.Building strong relationships with key client stakeholders to understand their organizational challenges and demonstrate how Attensi's products can aid in solving those.Mapping organizational challenges, training and development needs and co-developing solution content and proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer.Developing powerful evaluation decks that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool.Translating complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon.Communicating customer's business challenges to internal Attensi technical & product teams so that new features and product development occurs in step with what the market requires.Measuring and communicating impact, value, and success with the support of our data and analytics team.Who are we looking for? The right person for our team will have:
3-5 years of experience in a Customer Success position, preferably working with enterprise clients.Previous experience working with senior stakeholders and navigating large, complex accounts.Experience working in, or with, the professional and financial services industry is preferred but not required.Experience interacting with technology stacks and software solutions is preferred.Strong ability to pull meaningful insights from data and leverage that to influence customer performance.What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in a flat, open and free environment, surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically.
You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company.
Attensi has an energetic and social working environment. We work hard, but also have a lot of fun. Our Boston office has a variety of regular social activities, events, and groups, such as Attensi-days, going to local sporting events, team lunches, after-work drinks, a Dungeons & Dragons group, charitable events, or even getting a team together to run a road race These are some of the ways in which we ensure we not only work together, but also play together and connect as a team.
Are you a Game Changer?
#J-18808-Ljbffr
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoPointr is the market leader in Indoor Mapping, Location and Analytics and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoCompany OverviewAtScale enables smarter decision-making by accelerating the flow of data-driven insights. The company's semantic layer platform simplifies, accelerates, and extends business intelligence and data science capabilities for enterprise customers across all industries. With AtScale, customers are empowered to democratize data, implement...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoJob DescriptionResidential HVAC drives 10% of all energy use, and Conduit Tech aims to make that energy significantly more efficient. We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We're working with 400+ SMB and Enterprise HVAC companies, generating exciting product growth and...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the Role:Clockwork is a cloud-based, AI-powered Financial Planning and Analysis (FP&A) platform that connects directly to a company's accounting system. We're looking for an experienced Customer Success Manager to help us take our user experience to the next level.As the first Customer Success hire in a hyper-growth, venture-backed startup, you'll be...
-
Strategic Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title: Strategic Customer Success ManagerAt Jobleads-Us, we're committed to empowering our customers to achieve their global business goals. As a Strategic Customer Success Manager, you'll play a critical role in ensuring our customers' success by delivering exceptional customer service, driving revenue growth, and building strong relationships with key...
-
Senior Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoMendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the...
-
Customer Success Director
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title: Director, Customer SuccessAbout the Role:At Jobleads-Us, we're looking for a seasoned Customer Success Director to join our team. As a key member of our organization, you'll play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty.Key Responsibilities:• Develop and execute...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob OverviewConduit Tech is a leading provider of innovative software solutions for HVAC contractors.We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers have a seamless and successful experience with our software.About the...
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoWe're looking for a Customer Success Manager to join our growing team at Spiro. In this role, you will be responsible for strengthening and maintaining our customer relationships, helping with technical support, holding executive business reviews, and identifying business growth opportunities. The ideal candidate has some experience in Sales or Customer...
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoLILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and...
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoCustomer Success ManagerWhy We Need You – The Mission & Our VisionVeryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service.Veryon has more than...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoReporting to the VP of Customer Success, we are seeking an experienced Customer Success Manager to drive adoption and maintain relationships with our customers. The ideal candidate will contribute to retention, onboarding, and product strategies, and work closely with executive leadership.Key Responsibilities:Deeply understand customer business challenges...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoCustomer Success Manager - Mid-MarketWe're seeking a detail-oriented and enthusiastic Customer Success Manager to join our Practice team at Overjet. As a Mid-Market CSM, you'll be responsible for running successful pilots, expanding your book of business, and ensuring that customers achieve their desired outcomes through the adoption of Overjet.Key...
-
Student Financial Services Professional
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title:Student Account CounselorJob Description:Position Summary:The Student Account Counselor is a key member of our team, responsible for providing exceptional customer service to students, parents, sponsors, staff, and faculty. This role involves reviewing and explaining student accounts, counseling on payment options, and answering inquiries from...
-
Enterprise Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring our customers achieve their goals and maximize the value of our software platform.Key ResponsibilitiesManage Enterprise accounts, working closely with dental office leadership and...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoCustomer Success Manager - Mid-MarketWe're seeking a detail-oriented and enthusiastic Customer Success Manager to join our Practice team at Overjet. As a Mid-Market CSM, you'll be responsible for running successful pilots, expanding your book of business, and ensuring that customers achieve their desired outcomes through the adoption of Overjet.Key...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoRole OverviewThe Customer Success Manager will cultivate strong relationships with clients, ensuring their satisfaction and driving their success with our products or services. As the primary point of contact for clients, the incumbent will understand their needs, address their concerns, and proactively identify opportunities for growth and improvement.Key...
-
Customer Success Champion
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the Role: We are seeking a skilled Customer Success Manager to join our growing team at Jobleads-Us. As a critical individual contributor, you will play a vital role in ensuring our customers achieve success with our product.Key Responsibilities:Collaborate closely with internal and external teams to drive renewals, upsells, and expansionsOversee the...
-
Puerto Diablo, Puerto Rico Quick Base A tiempo completoJob Title : Sr. Manager, Professional Services OperationsDepartment : Professional ServicesLocation : Hybrid, 2 days a week in Boston OfficeManager : Rupali Sawhney, Senior Director, Professional ServicesSummary Description of PositionThe Manager of Professional Services Operations will be detail-oriented and highly organized and have a successful track...
-
Director Of Professional Services
hace 3 meses
Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completoDirector of Professional Services About the Company Top-tier professional services organization IndustryConsumer Services TypePrivately Held About the Role The Company is in search of a Director of Professional Services to take on a leadership role in the implementation of ERP and related solutions. The successful candidate will be responsible for leading...
