Customer Success Manager
hace 1 mes
We're looking for a Customer Success Manager to join our growing team at Spiro. In this role, you will be responsible for strengthening and maintaining our customer relationships, helping with technical support, holding executive business reviews, and identifying business growth opportunities.
The ideal candidate has some experience in Sales or Customer Success experience at a high growth SaaS company, knows their way around an excel spreadsheet (ideally knows some database concepts as well), and is an adept problem solver. They also have a great sense of humor, are incredibly detail oriented, and have the drive and passion to ensure our customers' ongoing success.
JOB DUTIES:
Be Spiro's main point of contact for customers that you manage post implementation Assist in Tier 1 Support for common Spiro setup items (configuration, reports, etc) Assist Executive team and CS Lead with strategic customers Support the sales team during the sales process QUALIFICATIONS:
Excellent written and verbal interpersonal skills Excellent at creative solutioning - Where are many ways to solve a problem, do you always aim for the most elegant solution?Intermediate knowledge of spreadsheet tools(Excel, Google Sheets, etc). You know how to write an if() formula or do a VLOOKUPNot afraid to talk in front of a crowd - you will often be presenting to large groups of users and stakeholders. Excellent organizational skills - you will be managing lots of customers and implementations that will require lots of timely follow up. The ability and desire to work in a dynamic challenging startup environmentA naturally curious and passionate attitude
#J-18808-Ljbffr
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoPointr is the market leader in Indoor Mapping, Location and Analytics and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoJob DescriptionResidential HVAC drives 10% of all energy use, and Conduit Tech aims to make that energy significantly more efficient. We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We're working with 400+ SMB and Enterprise HVAC companies, generating exciting product growth and...
-
Strategic Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob Title: Strategic Customer Success ManagerAt Jobleads-Us, we're committed to empowering our customers to achieve their global business goals. As a Strategic Customer Success Manager, you'll play a critical role in ensuring our customers' success by delivering exceptional customer service, driving revenue growth, and building strong relationships with key...
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoCustomer Success ManagerWhy We Need You – The Mission & Our VisionVeryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service.Veryon has more than...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoCompany OverviewAtScale enables smarter decision-making by accelerating the flow of data-driven insights. The company's semantic layer platform simplifies, accelerates, and extends business intelligence and data science capabilities for enterprise customers across all industries. With AtScale, customers are empowered to democratize data, implement...
-
Senior Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoMendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the Role:Clockwork is a cloud-based, AI-powered Financial Planning and Analysis (FP&A) platform that connects directly to a company's accounting system. We're looking for an experienced Customer Success Manager to help us take our user experience to the next level.As the first Customer Success hire in a hyper-growth, venture-backed startup, you'll be...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoCustomer Success Manager - Mid-MarketWe're seeking a detail-oriented and enthusiastic Customer Success Manager to join our Practice team at Overjet. As a Mid-Market CSM, you'll be responsible for running successful pilots, expanding your book of business, and ensuring that customers achieve their desired outcomes through the adoption of Overjet.Key...
-
Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoLILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and...
-
Enterprise Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring our customers achieve their goals and maximize the value of our software platform.Key ResponsibilitiesManage Enterprise accounts, working closely with dental office leadership and...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoJob OverviewConduit Tech is a leading provider of innovative software solutions for HVAC contractors.We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers have a seamless and successful experience with our software.About the...
-
Customer Success Manager
hace 4 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoCustomer Success Manager - Mid-MarketWe're seeking a detail-oriented and enthusiastic Customer Success Manager to join our Practice team at Overjet. As a Mid-Market CSM, you'll be responsible for running successful pilots, expanding your book of business, and ensuring that customers achieve their desired outcomes through the adoption of Overjet.Key...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoReporting to the VP of Customer Success, we are seeking an experienced Customer Success Manager to drive adoption and maintain relationships with our customers. The ideal candidate will contribute to retention, onboarding, and product strategies, and work closely with executive leadership.Key Responsibilities:Deeply understand customer business challenges...
-
Director Customer Success Management
hace 3 meses
Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completoDirector Customer Success Management About the Company Innovative cloud platform for web development & hosting IndustryComputer Software TypePrivately Held, VC-backed Founded2015 Employees201-500 Funding$200+ million Categories AppsDeveloper PlatformInternetSoftwareInformation Technology & ServicesDesignProfessional ServicesFashionTextilesTechnology...
-
Vice President Of Customer Success
hace 3 meses
Puerto Diablo, Puerto Rico Buscojobs PR C2 A tiempo completoVice President of Customer Success About the Company Innovative provider of AI-driven property management software IndustryReal Estate TypePrivately Held Founded2014 Employees11-50 Funding$6-$10 million Categories Information Technology & ServicesResidentialProperty ManagersReal EstateTechnologyCloud ComputingTask Management About the Role The Company is...
-
Scaled Customer Success Manager
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoWho Are We Founded in 2017, Lokalise is a cloud-based translation management system that helps businesses streamline their localization processes. It provides a platform for managing translations of software, websites, mobile apps, and other digital content. Overall, Lokalise helps businesses improve their time-to-market, increase translation quality, and...
-
Customer Success Champion
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the Role: We are seeking a skilled Customer Success Manager to join our growing team at Jobleads-Us. As a critical individual contributor, you will play a vital role in ensuring our customers achieve success with our product.Key Responsibilities:Collaborate closely with internal and external teams to drive renewals, upsells, and expansionsOversee the...
-
Manager, Customer Success Us
hace 1 mes
Puerto Diablo, Puerto Rico Jobleads-Us A tiempo completoBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, we are the brand ally that unifies and...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoRole OverviewThe Customer Success Manager will cultivate strong relationships with clients, ensuring their satisfaction and driving their success with our products or services. As the primary point of contact for clients, the incumbent will understand their needs, address their concerns, and proactively identify opportunities for growth and improvement.Key...
-
Customer Success Manager
hace 2 semanas
Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completoAbout the Role We are seeking a highly motivated and experienced Customer Success Manager to join our team at Jobleads-Us. As a key member of our customer success organization, you will be responsible for driving adoption, retention, and growth with our diverse set of clients in the digital asset management space.Key Responsibilities Work closely with...