Customer Service Clerk

hace 6 días


Barrio San Antonio, Puerto Rico Integrated Power Services A tiempo completo
Who We Are:

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers.

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Responsibilities and Expectations:

Integrated Power Services (IPS) is looking for a dedicated Administrative Assistant. The Administrative Assistant will have the responsibility for providing administrative support for Management, HR and Customer service.

Responsibilities may include:
  • Must be able to work in a fast-paced environment, be well organized and be able to multi-task.
  • Intermediate to advanced experience working in the Microsoft Office Suite.
  • Process billing and deliver invoices for all repair and field service projects.
  • Open customer accounts and process credit applications.
  • Schedule and coordinate all third-party training and meetings.
  • Process and track all PTO records.
  • Deposit Checks per Accounts Payable procedures.
  • Assist sales team with Accounts Receivable collections.
  • Maintain local HR Files.
  • On-board new employees.
  • Scan and file all repair and field service paperwork per record retention procedures.
  • Adhere to all company policies.
  • Observe all safety procedures and policies and use proper protective equipment (especially eye, ear protection and steel toe shoes/boots, gloves, etc.).
  • Keep work area clean and organized.
  • Report all injuries, near hits and accidents immediately to a supervisor.
  • All other duties as assigned.

Qualifications and Competencies:
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or a minimum of three to five years administrative related experience and Human Resources or equivalent combination of education and experience.
  • Must have intermediate to advanced skills working in Microsoft Office products.
  • Must be able to work independently with the ability to multitask and work in a fast-faced environment.
  • Bilingual in Spanish a plus.

Benefits:
  • Paid Time Off (PTO)
  • 401k Employer Match
  • On-the-job training
  • Tuition Reimbursement Program
  • Medical, Dental, and Vision plans
  • And more

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
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