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Systems Analyst
hace 3 meses
At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands and Latin America.
Come and join our community
Job Type
Full-Time Position
General Description
Administers, coordinates application changes, manages, and supports the applications to ensure their correct performance.
Essential Duties and Responsibilities- Responsible for administering the applications assigned.
- Validates application usability and monitors system stability, ensuring that all operational tasks run error-free and application performance is optimal.
- Manages recurring procedures of the applications.
- Keeps up-to-date documentation of all application procedures.
- Collaborates in the coordination of annual certifications for the assigned applications.
- Analyzes new requests and other application-related investigations.
- Manages incidents to ensure they are reported and documented.
- Ensures each incident is analyzed and diagnosed and its root cause is found.
- Recommends new controls to avoid incidents. Ensures communication with all BU and Operational Teams affected. Reports the issue, status, and diagnosis.
- Coordinates Release Management/System enhancement.
- Collaborates with project teams and supports projects related to application implementations or upgrades.
Education
Preferably, a bachelor’s degree in computer science or information systems or information systems certification is preferred.
Experience
- Experience administering applications.
- Experience with application implementations and upgrades is preferred.
- Experience with incident management.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
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Popular is an Equal Opportunity Employer
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