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Systems Analyst
hace 1 mes
We are seeking a highly skilled Systems Analyst to join our Technology Management Division. As a key member of our team, you will be responsible for implementing technology solutions in a cost-effective manner by determining requirements, communicating with stakeholders, and ensuring high-quality deliverables.
Key Responsibilities- Improve existing processes to increase efficiency and effectiveness.
- Develop clear and concise user stories for the development team.
- Integrate stakeholder needs to produce a comprehensive solution.
- Define acceptance criteria and create test cases for certification and user acceptance.
- Participate in Integration Testing, User Acceptance Testing (UAT), and Functionality Testing.
- Analyze data to determine prioritization of work items.
- Conduct primary research on users and competitors.
- Ensure successful deployment of releases.
- Provide off-hour and weekend on-call support as needed.
- Monitor and ensure compliance with SLA's.
- Bachelor's degree in Information Systems, preferred.
- Minimum of three (3) years of experience analyzing, implementing, and improving applications/platforms or related field.
- Experience in process documentation preferred.
- Knowledge or experience in financial or insurance preferred.
- Agile (Product Owner, Scrum Master)
- Lean Six Sigma
- Knowledge of banking regulations preferred.
- Experience of Agile methodologies preferred.
- Technical background is a must.
- Analytical and problem-solving skills.
- Excellent interpersonal and teamwork skills.
- Organizational skills and meet deadlines.
- Ability to work under minimum supervision.
- Process documentation skills.
- Excellent oral and written communication skills, both in English and Spanish.
- Proficiency in the use of Office 365 applications mainly Excel, Word, PowerPoint, SharePoint, among others.
- Availability and disposition to work off-hours, weekends, and/or holidays.
Passion for People, Succeed Together, Own Every Moment, Build the Future
Additional RequirementsThe information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Popular is an Equal Opportunity Employer
