JT048 - HUMAN RESOURCES GENERALIST

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA. ###

Responsibilities:
- Maintain employee personnel files, HR records, and related documentation in an accurate, organized, confidential, and current manner.
- Coordinate recruitment activities, including job postings, receiving and reviewing
- applications, initial candidate screening, scheduling interviews, communicating with candidates, and assisting management throughout the hiring process.
- Coordinate new employee onboarding and orientation, including completion of required employment documentation, company policies, benefit information, and other required records.
- Process and maintain documentation related to new hires, employee status changes, transfers, promotions, compensation changes approved by management, and employee separations.
- Maintain attendance, vacation, sick leave, and other employee leave records and coordinate information with Payroll and management as required.
- Assist employees with routine questions regarding company policies, benefits, attendance, leave, and other HR-related matters.
- Coordinate employee benefits enrollment, changes, terminations, and related documentation and communicate with benefit providers as necessary.
- Coordinate workers’ compensation documentation and follow-up with employees, management, insurance representatives, medical providers, and other appropriate
- parties.
- Maintain employee training records and assist departments in coordinating
- required training, orientations, certifications, and other employee development activities.
- Coordinate the performance evaluation process by notifying supervisors of due dates, distributing appropriate forms, following up on completion, and maintaining completed evaluations in employee records.
- Assist supervisors and managers with the proper documentation of employee attendance, performance, conduct, counseling, and disciplinary matters.
- Prepare disciplinary documentation based on information and direction provided by the appropriate supervisor or management and maintain the corresponding records.
- Receive employee questions, concerns, or complaints in a professional and confidential manner and communicate or escalate significant employee-relations matters to management as appropriate.
- Assist management with workplace investigations by gathering information,
- coordinating interviews, maintaining documentation, and providing administrative support.
- Final conclusions and employment decisions remain with management.
- Maintain and distribute current Human Resources policies, procedures, employee handbook revisions, forms, and related documents as approved by management.
- Monitor routine HR documentation and practices for consistency with company policies and applicable employment requirements and bring potential compliance concerns to management’s attention.
- Maintain required workplace labor notices and coordinate updates when necessary.
- Prepare employment verification letters and other routine employee documentation as authorized.
- Assist with unemployment claims, employment-related information requests, and other HR administrative matters as required.
- Coordinate with temporary employment agencies and other staffing providers regarding personnel requirements, employee documentation, attendance, and related administrative matters.
- Prepare and maintain basic Human Resources reports and metrics, including, headcount, turnover, absenteeism, vacancies, recruiting status, training status, and other information requested by management.
- Assist management in communicating company policies, procedures, employee notices, and other HR-related information.
- Promote professional communication and respectful workplace practices and assist employees and supervisors in understanding applicable company policies.
- Maintain strict confidentiality of employee, compensation, disciplinary, medical, and other sensitive personnel information.
- Support company audits, customer requirements, and compliance activities
- involving Human Resources records and employee documentation.
- Perform other Human Resources and administrative duties consistent with the
- scope and level of the position as assigned. ###

Qualifications:
- Associate Degree in Human Resources, Business Administration, Management, or related field preferred; equivalent experience may be considered.
- Previous experience in Human Resources, personnel administration, or related administrative functions.
- Knowledge of HR practices, employment documentation, recruitment, onboarding, employee records, benefits, and employee relations.
- Strong organizational, recordkeeping, interpersonal, and communication skills.
- Ability to maintain confidentiality and handle sensitive employee information.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Bilingual in English and Spanish preferred.
- Ability to work independently and recognize matters requiring management review.
- Administrative shift