JT131 - IT USER SUPPORT
Hace 4 semanas
Guaynabo Puerto Rico
Quality Consulting Group
Jornada completa
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QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.
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Responsibilities:
- Candidates will be responsible for covering nearby regions and traveling across different areas of the island, visiting hospitals and healthcare facilities throughout Puerto Rico.
- As part of their duties, they will inspect, evaluate, and service infusion pumps, ensuring proper functionality and compliance with established quality and safety standards.
- Installs, checks out, operates, maintains, repairs, and modifies equipment.
- Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.
- Analyzes equipment failures to determine cause and recommends corrective action.
- Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation.
- Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment.
- Participates in installation planning phase.
- Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues.
- Adhere to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
- Schedules service calls with customers in accordance with current procedures published by national and regional management.
- Repair devices in accordance with specific documents or SOP’s and complete necessary service documentation.
- Performs tests/diagnoses of systems.
- Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements.
- Conducts all roles and responsibilities with the ethics and compliance platform. ###
Qualifications:
- Bachelor’s Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience.
- Computer Literate.
- Ability to read and comprehend material written in English.
- Problem solving skills.
- Ability to work independently.
- Willing to travel (locally and abroad).
- Overtime may be required at times.
- May require working some holidays and weekends.
- Required have own vehicle.
- Available for 1st shift.
- Monday – Friday, 7:45 AM – 4:45 PM.
- Weekends as needed. ### Allowances:
- Car Allowance: up to $600.00.
- Cellphone Allowance: up to $50.00.
Responsibilities:
- Candidates will be responsible for covering nearby regions and traveling across different areas of the island, visiting hospitals and healthcare facilities throughout Puerto Rico.
- As part of their duties, they will inspect, evaluate, and service infusion pumps, ensuring proper functionality and compliance with established quality and safety standards.
- Installs, checks out, operates, maintains, repairs, and modifies equipment.
- Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.
- Analyzes equipment failures to determine cause and recommends corrective action.
- Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation.
- Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment.
- Participates in installation planning phase.
- Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues.
- Adhere to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
- Schedules service calls with customers in accordance with current procedures published by national and regional management.
- Repair devices in accordance with specific documents or SOP’s and complete necessary service documentation.
- Performs tests/diagnoses of systems.
- Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements.
- Conducts all roles and responsibilities with the ethics and compliance platform. ###
Qualifications:
- Bachelor’s Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience.
- Computer Literate.
- Ability to read and comprehend material written in English.
- Problem solving skills.
- Ability to work independently.
- Willing to travel (locally and abroad).
- Overtime may be required at times.
- May require working some holidays and weekends.
- Required have own vehicle.
- Available for 1st shift.
- Monday – Friday, 7:45 AM – 4:45 PM.
- Weekends as needed. ### Allowances:
- Car Allowance: up to $600.00.
- Cellphone Allowance: up to $50.00.