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Field Services Technician
hace 1 mes
About the Role:
As a Field Technician at Spectrum, you will be the face of our company's products and services, delivering essential and innovative technology to our customers. In this entry-level role, you will receive the necessary training to work efficiently in the field, interacting with customers daily to install and repair services, educate them on proper use, and provide world-class customer service.
Responsibilities:
• Install and repair services for residential customers
• Perform basic to complex installations, disconnects, downgrades, and upgrades
• Educate customers on proper use of Spectrum services and equipment
• Work independently with minimal supervision, using hand tools and navigating various working conditions
• Build relationships with customers and internal teams
Requirements:
• High school diploma or equivalent
• Problem-solving skills with technical aptitude
• Excellent communication and professionalism skills
• Ability to work in a variety of conditions and locations
• Valid driver's license with a satisfactory driving record
What We Offer:
• Comprehensive pay and benefits package
• 160+ hours of training and hands-on experience
• Opportunities for growth and advancement
• Competitive pay and total rewards