Medical Communications Director
hace 3 semanas
Job Summary: We are seeking a highly skilled Client Services Director to join our team at Jobleads-Us. As a key member of our Client Services team, you will be responsible for managing client relationships, providing strategic direction to account teams, and driving projects to meet the highest standards.
Key Responsibilities:
- Proactively manage client relationships to ensure satisfaction with services
- Utilize extensive therapeutic and medical education tactics experience to drive business growth
- Provide strategic and operational direction to account teams
- Anticipate and address client needs with minimal guidance
- Implement quality standards and best practices
- Effectively drive projects to meet the highest standards
- Lead strategic discussions and routine client/agency reviews
- Collaborate with the scientific team lead to optimize resources
- Drive actions forward, maintaining a solution-focused approach
- Oversee account financials and business unit KPIs
- Work closely with the VP, Client Services to set revenue targets
- Responsible for accurate account and business unit forecasting
- Drive new business opportunities and actively lead pitches
- Manage team resourcing needs in conjunction with VPs
- Contribute to the career development of direct reports and their teams
- Line manage multiple team members, providing constructive feedback
- Coach and mentor agency-wide, forming excellent senior-level relationships
Requirements:
- Bachelor's degree in a related field
- A minimum of 9 years' experience working within Medical Communications
- Experience working and thriving in client-facing roles within fast-paced agencies
- Strong relationship building and strengthening skills, with both clients and HCPs
- High level of scientific knowledge
- Experience managing teams and collaborating effectively with wider business units such as scientific and creative
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