**Retail Operations Manager**, **Shift Supervisor Lead**, **Store Performance Specialist**, **Autozone Team Lead**, **Store Operations Coordinator**, **Performance Enhancement Specialist**

hace 2 semanas


Sabana Llana Sur Barrio, Puerto Rico Autozone A tiempo completo

Job Title: Shift Supervisor

**About the Role**: At Autozone, we are seeking a highly motivated and detail-oriented Shift Supervisor to join our team. As a Shift Supervisor, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and contributing to the overall success of our organization.

Key Responsibilities:

  • Assist the Store Manager in supervising, training, and developing store personnel
  • Assume responsibility for the store operation and commercial department in the Store Manager's absence
  • Assist with the management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised
  • Delegate and ensure store merchandising tasks are completed in a timely manner
  • Operate cash registers and follow established cash handling duties
  • Ensure all company policies and loss prevention procedures are followed
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain a safe working environment and ensure Autozoners are implementing proper safety practices
  • Monitor cash flow, inventory, and security control
  • Maintain sales productivity, store appearance, and merchandising standards
  • Conduct and review opening and closing procedures
  • Manage emergency situations and conduct proper emergency procedures
  • Follow proper accident procedures
  • Provide feedback regarding Autozoner performance to the Store Manager
  • Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
  • Address customer concerns and resolve them with a goal of turning a complaint into a compliment
  • Process returns and effectively manage inventory
  • Communicate Autozoner issues and concerns to the Store Manager in a timely and confidential manner
  • Motivate Autozoners to provide excellent customer service, enhance productivity levels, and market products to enhance sales and profits

Requirements:

  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision-making skills
  • Ability to drive customer service

Benefits:

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including Autozone in-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • Autozoners Living Well Programs for mental and physical health
  • Opportunities for career growth


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