Quality Assurance Specialist
hace 2 meses
At Popular, we offer a wide range of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers' dreams come true by providing financial solutions at every stage of their lives. Our extensive history demonstrates the resilience and determination of our employees to innovate, find the right solutions, and strongly support the communities we serve; therefore, we value their diverse skills, experiences, and backgrounds.
Key Responsibilities
- Responsible for strategic planning, coordinating, developing, and executing testing tasks to ensure that the developed products meet the design specifications and adhere to the quality expectations.
- Perform QA process for custom developed and/or packaged software products related to our CRM platform independently.
- Support new features and maintenance development activity.
Essential Duties and Responsibilities
- Engage and participate in design reviews, and all aspects of test and project plans, and implementation schedules aligned with Architect, Product, and Development teams to ensure all possible scenarios for testing.
- Design, develop, execute, and manage testing project plans, timelines, and dependencies.
- Implement test strategies in collaboration with business users, project lead, third-party/partners, and application developers.
- Monitor recurring platform enhancements or updates including Salesforce releases and/or integrated platform releases.
- Maintain testing infrastructure and dynamic for the users (e.g., user access & environment readiness).
- Track and monitor bugs or defects to closure. Report, and retest and monitor after fix.
- Analyze issues to determine if the problem is an application issue, user issue, training issue, data issue, or a software defect.
Requirements
- Bachelor's Degree in Computer Engineering or Computer Science.
- Bachelor's Degree from an accredited University/College in Information Systems or related fields.
- A minimum of two (2) years of combined experience with software development; programming; developing and executing test scenarios; and developing automated tests and test frameworks with common commercial testing tools.
Preferred Skills
- Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests.
- Strong technical acumen: knowledge of IAM Governance, AML, BSA, Cyber Security, Information Security, and Information Technology concepts.
- Communication skills: effectively interact with internal and external stakeholders.
- Analytical skills: stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments.
Work Environment
Hybrid
Values
Passion for People, Succeed Together, Own Every Moment, Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee's objectives within the performance evaluation.
Important
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
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