Food Service Specialist
hace 3 semanas
**Primary Functions:**
Deliver exceptional dining experiences by ensuring timely and efficient food service. Coordinate with the kitchen team to guarantee seamless food delivery to guests.
**Secondary Functions:**
Collaborate with the Restaurant Manager to meet service standards and optimize operations.
**Key Responsibilities:**
1. Maintain a safe and clean work environment by adhering to all safety procedures and best practices.
2. Demonstrate punctuality and reliability by being on time for shifts and meetings.
3. Adhere to the designated schedule and ensure all tasks are completed within the allotted timeframe.
4. Maintain a clean and well-groomed appearance, adhering to the company's dress code policy.
5. Practice safe and sanitary food handling procedures to ensure quality and consistency.
6. Maintain a clean, neat, and organized workspace throughout the shift, implementing the clean-as-you-go policy.
7. Utilize proper equipment and tools to perform job duties efficiently.
8. Understand and perform opening, service, and closing responsibilities, as well as related tasks, in accordance with company standards.
9. Familiarize yourself with table numbers and seating arrangements to provide exceptional service and introduce food items to guests in a professional manner.
10. Provide attentive and first-class service to all guests, adhering to proper service etiquette, including serving from the left and removing from the right.
11. Ensure food consistency and quality by following established protocols and guidelines.
12. Present and describe all food items to guests, highlighting unique ingredients and flavors.
13. Ensure all plates are clean, neat, and presentable before serving guests.
14. Maintain a positive and upbeat demeanor throughout the shift, demonstrating a commitment to excellent service.
15. Communicate guest needs and requests to the responsible server in a timely and efficient manner.
16. Report guest dissatisfaction to the Restaurant Manager as soon as possible, ensuring prompt resolution.
17. Offer assistance and support to colleagues whenever possible, promoting a collaborative work environment.
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