Insurance Coverage Specialist
hace 2 semanas
Benefits: Bonus based on performance, Company parties, Free food & snacks, Opportunity for advancement, Paid time off, Training & development, Tuition assistance
Our Team
Role Description:
As a Customer Service Expert at Ella Yelkin - State Farm Agent, you will create exceptional client experiences, enhancing the growth of the insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will refine your career while resolving customer inquiries, coordinating with the agency team, and anticipating community needs.
We look forward to connecting with you, if you are a customer-focused and empathetic team member. We anticipate internal growth opportunities for driven and sales-minded candidates.
Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Qualifications:
- Must be Russian Bilingual.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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