Insurance Coverage Specialist

hace 2 semanas


Arroyo, Puerto Rico Ella Yelkin - State Farm Agent A tiempo completo

Benefits: Bonus based on performance, Company parties, Free food & snacks, Opportunity for advancement, Paid time off, Training & development, Tuition assistance

Our Team

Role Description:

As a Customer Service Expert at Ella Yelkin - State Farm Agent, you will create exceptional client experiences, enhancing the growth of the insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will refine your career while resolving customer inquiries, coordinating with the agency team, and anticipating community needs.

We look forward to connecting with you, if you are a customer-focused and empathetic team member. We anticipate internal growth opportunities for driven and sales-minded candidates.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Must be Russian Bilingual.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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