
Bilingual Support Associate
hace 1 día
About Our Company
Staff Management Smx is a renowned organization in the industry, recognized for its commitment to excellence and customer satisfaction. We are dedicated to building strong relationships with our clients and delivering exceptional results.
Job Summary
We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team. As a key member of our staff, you will be responsible for managing customer accounts, engaging with customers, and providing exceptional support.
Responsibilities
- Manage customer accounts effectively
- Engage with customers in a professional and courteous manner
- Maintain attention to detail and accuracy
- Demonstrate bilingual skills (English/Spanish)
- Achieve 40 words typing per minute minimum
- Utilize Microsoft Office suite (Excel, Word, Outlook) efficiently
- Work a schedule between 7:00 AM - 7:00 PM (Monday to Saturday)
- Be available to work overtime as needed
- Ensure reliable transportation
Requirements
- High school diploma or equivalent required
- Pass a drug test
- Ability to lift 20 pounds
- Must be at least 18 years old
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