Bilingual Case Assistant

hace 2 semanas


Puerto Diablo Barrio, Puerto Rico International Institute Of New England A tiempo completo
Job Title: Case Aide

The International Institute of New England is a dynamic, forward-looking, and rapidly growing non-profit organization. We seek well-qualified, solutions-focused candidates who are experts in their respective fields. Our mission is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement, and pathways to citizenship.



We are seeking a Case Aide to provide administrative and case support to staff providing Post Release Services to Unaccompanied Children (UC) and their sponsors. This position will report to the Regional Supervisor.



Responsibilities


  • Conduct routine calls to clients to assist with coordination of services and assess for safety
  • Conduct outreach with local community agencies to identify appropriate community resources for clients, ensuring they are culturally and linguistically appropriate
  • Assist in completing applications and referral forms
  • Accompany clients (or provide telephonic support) to facilitate school enrollment and access to community resources, as needed
  • Provide ongoing administrative support to PRS workers
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress
  • Coordinate and maintain communication with key stakeholders
  • Participate in regular training and communication sessions with supervisor and headquarters staff


Requirements:




  • Associate's degree with a minimum of 1 year of experience working with children required
  • Bachelor's degree in Social Work, International Studies, or related humanitarian field is preferred
  • Fluency in Spanish and English is required; proficiency in additional languages a plus
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse

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