Clinical Practice Performance Coordinator

hace 2 semanas


San Juan, San Juan, Puerto Rico Optum A tiempo completo
Optum Clinical Practice Performance Coordinator Job Description

At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Clinical Practice Performance Coordinator, you'll play a critical role in helping us achieve this mission.

Key Responsibilities:
  • Assist in reviewing medical records to identify opportunities for improvement in clinical practice
  • Collect and analyze data to monitor quality measures and identify areas for improvement
  • Collaborate with healthcare providers to ensure quality measures are followed and gaps in care are addressed
  • Communicate with patients and providers to schedule appointments and close gaps in care
  • Provide education and support to team members to improve call efficiency and quality outcomes
Requirements:
  • High school diploma or equivalent
  • 2+ years of telephonic customer service experience
  • 1+ year of healthcare experience with medical terminology and clinical issues familiarity
  • Ability to travel up to 75% of the time within the Greenville, NC area
Preferred Qualifications:
  • 1+ year of experience as a pharmacy technician
  • Experience working in a physician, provider, and/or medical office
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

We're an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates. UnitedHealth Group is a drug-free workplace and requires a drug test before beginning employment.



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