Quality Assurance Coordinator

hace 3 semanas


Arroyo, Puerto Rico Community Options A tiempo completo

We are seeking an experienced Quality Assurance Coordinator in Brooklyn, NY to monitor the systematic operations of residential and vocational programs. As a liaison between the local office and national office, this person will ensure the appropriate implementation of policies and procedures and maintain compliance with state rules, regulations, and agency policies.

Responsibilities:
  • Schedule and conduct QA audits of financial, personnel files, including training records, medication administration records, medical records, Therap, and billing documentation.
  • Conduct comprehensive record reviews and physical site inspections of homes and programs.
  • Submit a quarterly report card to the National Compliance and QA Director and Regional/State Director.
  • Conduct 30-day initial audits of all new homes and programs and coordinate annual peer audits.
  • Audit individuals' in-house accounts to verify required documentation is maintained, accounts are monitored by designated staff, and balances are correct.
  • Communicate audit findings to the Regional/State Director, Executive Director, and National Compliance and QA Director.
  • Recommend necessary changes in current policy and procedures and participate in the National and Local QA committees.
  • Conduct staff training as needed and maintain a master file of all audits.
  • Cooperate with the licensee and department staff in any inspection, inquiry, or investigation.

Requirements:

  • Bachelor's Degree in a related field and three years of relevant experience.
  • Valid driver's license with a satisfactory driving record.
  • Commitment to and knowledge of community-based support for persons with disabilities.
  • Working knowledge of management of an effective QA program, including training, monitoring, conducting, and documenting investigations, addressing violations, and monitoring corrective actions.
  • Ability to maintain effective relationships with employees, new hires, and the general public.


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