Medical Support Specialist

hace 2 semanas


Tomás de Castro Barrio, Puerto Rico Portrait A tiempo completo

About Us:

Portrait is a pioneering healthcare collective on a mission to restore warmth and personalization to client care. We're focused on empowering expert providers to deliver inspired care, free from the constraints of clinical routines.

Our Vision:

We're a diverse, passionate team of industry veterans and growth-driven operators who've built multi-billion dollar companies. We're united in our commitment to transform the way care is delivered, putting expert providers back in the driver's seat of their careers.

About the Role:

As a Medical Assistant, you'll work closely with an Aesthetic Nurse Injector to deliver high-quality care to patients. Your responsibilities will include assisting the nurse with non-surgical aesthetic treatments, maintaining a clean clinical environment, ordering inventory, responding to patient inquiries, and performing administrative tasks.

Key Responsibilities:

1. Maintain a clean and adequately stocked clinical environment.

2. Clean and prepare exam rooms based on scheduled procedures.

3. Room patients, collect vital signs, demographic information, and patient medical history, and document the same in Portrait's Electronic Medical Record.

4. Obtain photo consent from patients and take pre- and post-procedure photos.

5. Perform administrative tasks such as checking out patients, collecting payment, answering phone calls, scheduling appointments, and replying to non-clinical patient questions.

6. Order inventory and ancillary supplies.

7. Maintain OSHA and HIPAA compliance within the practice.

About You:

We're looking for candidates with 2+ years of experience in medspa, cosmetic surgery, or dermatology practice. Previous experience with EMR is preferred. You must be able to multitask and perform tasks accurately and consistently, possess strong verbal and written communication skills, and understand HIPAA and OSHA regulations. We're an equal opportunity employer, and we encourage all to apply, even if you don't meet each requirement. We're building a diverse, inclusive workforce, and we hope you'll join us.


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