
Citi Customer Solutions Specialist
hace 2 días
The Customer Service Analyst 2 is a critical role within our customer support group. As a key member of our team, you will be responsible for providing exceptional service and support to our clients.
Responsibilities:
• Interact with key teams to identify and resolve issues
• Ensure customer inquiries are answered in an efficient and timely manner
• Conduct necessary analyses to address client needs
• Develop and maintain client portfolio through regular calls and face-to-face interaction
Requirements:
• 0-2 years of relevant experience in customer service
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
Benefits:
Citi is a leading global bank that offers a competitive salary and benefits package. We value diversity and inclusion and offer opportunities for professional growth and development.
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Customer Service Analyst 2
hace 2 días
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Customer Service Analyst 2
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