Restaurant Support Associate

hace 4 semanas


Pájaros Barrio, Puerto Rico Viceroy Hotel Group A tiempo completo
Job Title: Server Assistant

At Viceroy Hotel Group, we are seeking a highly motivated and detail-oriented Server Assistant to join our team. As a Server Assistant, you will play a vital role in ensuring prompt service and guest satisfaction in our restaurant.

Key Responsibilities:
  • Maintain a clean and organized dining room and equipment.
  • Prepare specialty coffee orders and maintain cleanliness of work areas, china, glass, etc.
  • Complete closing duties, including restocking items and turning off lights.
  • Check food quality and correctness, and run food as needed.
  • Carry heavy equipment for extended periods of time (trays with food).
  • Ensure uniform and personal appearance are clean and professional.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Speak with others using clear and professional language.
  • Ensure adherence to quality expectations and standards.
  • Adhere to departmental policies and procedures.
  • Effectively communicate with peers, management, line, and front-of-house colleagues.
  • Be responsible for the cleanliness of the immediate work area and the general property.
  • Subscribe to proper grooming, dress, and uniform standards as set forth by Company policy.
  • Be courteous to all guests and fellow colleagues.
Requirements:
  • 1-2 years of experience in a similar role.
  • A positive, service-oriented attitude and desire to contribute to a team.
  • Ability to multi-task, prioritize, and anticipate guest needs.
  • Strong communication and interpersonal skills.
  • Flexible availability.

This job description is not an exhaustive list of duties and responsibilities. The colleague occupying this position will be required to perform any other job-related duties assigned by their supervisor.

Viceroy Hotel Group is an equal opportunity employer and welcomes applications from qualified candidates. We are committed to creating a diverse and inclusive work environment.


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