Sales Associate
hace 1 mes
Key Responsibilities:
* Deliver proactive and dynamic customer service to internal and external clients
* Receive bank visitors, provide information, and direct them to appropriate staff as necessary
* Respond to customer inquiries and requests regarding our products and services
* Provide solutions on accounts disputes and other service activities
* Listens to the customer's needs and matches those needs to the bank's products and services
* Generates new accounts, loans, and other products as defined and instructed to assist in meeting customers' needs and branch profitability goals
* Cross-sells bank products and services
* Receives customers' transactions and process in system, complying with bank instructions, policies, and regulations
* Ensure compliance with the bank policy and regulations in every account or transaction performed
Requirements:
* Bachelor's degree in Business Administration or related fields
* Two (2) years of retail/sales experience required. Experience in financial services or related work highly desirable
* Excellent consulting, sales, and interpersonal skills
* Fully bilingual - English and Spanish (verbal and written) highly desirable
* Candidates must be highly analytical, proactive problem-solving, organized, detail-oriented, and able to multitask observing the defined quality standards
* Demonstrated assertiveness in oral and written communications with internal and external stakeholders
* Proficiency in MS Office (Word, Excel, Outlook) and other business applications required
* Availability and flexibility to adhere to branch schedule and operations
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
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