Retention and Adherence Program Specialist

hace 4 semanas

Arroyo, Puerto Rico The Brookdale Hospital Medical Center A tiempo completo
Job Title:

Retention and Adherence Specialist

Job Summary:

The Retention and Adherence Specialist plays a critical role in conducting outreach, intake, assessments, screenings, and medical case management for individuals living with HIV who have not achieved viral suppression.

Key Responsibilities:
  • Conduct outreach and engagement activities to link patients to care or re-engage patients in care.
  • Manage a caseload of patients and complete initial assessments, reassessments, case conference notes, and service plans to determine progress in the program.
  • Assist patients with no insurance in obtaining ADAP, Medicaid, or other insurances.
  • Conduct eligibility screenings and intakes using approved protocols and forms and document information in the electronic medical record.
  • Present cases at multidisciplinary case conferences to discuss patient progress and barriers to achieving viral suppression and document outcomes.
  • Collaborate with patients to develop plans to meet their care needs.
  • Conduct home visits to re-engage patients lost to care.
  • Document all patient encounters and attempts to contact patients in progress notes in the electronic medical record.
  • Complete daily AIRS encounter forms and log sheets and submit to the Data Management Specialist for entry into AIRS.
  • Assist or lead adherence group activities with the Program Manager and Peer Navigator.
  • Attend HIV/AIDS forums, work groups, and conferences to stay abreast of trends and changes within HIV-related care and treatment.
  • Provide timely and appropriate referrals to onsite and offsite service providers as needed.
  • Participate in QA/PI activities.
Qualifications:
  • Education: High School or GED required; Bachelor's Degree in Human Services or related field preferred.
  • Experience: One to five years of experience working in the field of HIV prevention, treatment, and adherence; minimum of three years of job-related experience.
  • Knowledge and Skills: Ability to use verbal and nonverbal calming techniques to prevent crisis situations; proficiency with Office PC's, desktops, and laptop software; familiarity with Microsoft Office software; ability to communicate effectively in English, both verbally and in writing; good interpersonal skills; bilingual candidates highly preferred.

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