Senior Business Analyst

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico United Software Group A tiempo completo

**Job Title:** Senior Business Analyst

About the Role:

United Software Group is seeking a skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for defining and formalizing functional business requirements, analyzing system functionality, and suggesting process improvements.

Key Responsibilities:

  • Define functional requirements to articulate system, process, or product/service functionalities aligned with business needs.
  • Develop user (stakeholder) requirements detailing product design, development approach, and test case formulations.
  • Specify Quality-of-service (non-functional) requirements to support system functionalities, including performance, scalability, security, and usability.
  • Define Report Specifications, outlining report purposes, attributes, owners, runtime parameters, and/or develop reports accordingly.

Requirements:

  • Knowledge of Salesforce or similar CRM/ERP software.
  • Proficiency in SQL and Data Loader.
  • Advanced MS Excel skills.
  • Experience in training, documentation, and presentation.
  • Quality analysis and testing expertise.


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