Kids' Dentistry Assistant Manager

hace 1 mes


Río Cañas Barrio, Puerto Rico Pds Health A tiempo completo
Job Title: Kids' Dentistry Assistant Manager

Are you a motivated and results-driven individual looking for a challenging role in a dynamic environment? Do you have a passion for delivering exceptional patient care and leading a team to success? We are seeking a highly skilled Kids' Dentistry Assistant Manager to join our team at PDS Health.

Job Summary:

The Kids' Dentistry Assistant Manager will assist the Kids' Dentistry Operations Manager in achieving financial performance and revenue growth strategy for their location(s). This role requires a strong leader who can work with the KD Operations Manager to understand and leverage our knowledge of dental services in the local market, support in ensuring the Perfect Patient Experience (PPE) to gain Patients for Life (PFL). In the absence of the KD Operations Manager, the Kids' Dentistry Assistant Manager will provide leadership and guidance to achieve individual and team success.

Key Responsibilities:
  • Acts as manager of supported practice in KD Operations Manager's absence
  • Plans and prepares work schedules and assigns employees to specific duties
  • Works with staff to help develop successful patient communication skills and facilitate learning
  • Drives year-over-year revenue and profit growth
  • Ensures adherence to cash management and accounting protocols
  • Provides feedback regarding specific tactics that change financial and patient outcomes
  • Provides effective leadership, coaching, and mentoring to identify and implement opportunities for improvement
  • Ensures office is following PDS standards in respect to facility cleanliness and maintenance
  • Leads and participates in daily huddles and all other meetings as required
  • Implements company culture, values, standards, and best operational practices based on the We Believes
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Executes PDS processes, systems, and tools, while actively contributing to their improvement
  • Implements the Perfect Patient Experience (PPE) process in efforts to gain Patients for Life (PFL)
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal, and other regulatory bodies
Requirements:
  • High School Diploma or general education degree (GED)
  • Preferred: Prior course work or on-the-job training in the fields of dentistry, insurance, or business
  • Knowledge/Skills/Abilities:
    • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
    • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
    • Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical)
    • Process Focused Operator (data-driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
    • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition)
    • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to multi-task effectively without compromising the quality of the work
  • Excellent interpersonal, oral, and written communication skills
  • Ability to handle and maintain extreme confidentiality of team member records, patient records, and compensation information, etc.
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits:
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information: $23.50-$33.00 / Hourly



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