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Holiday Assistant Location Manager
hace 1 mes
Cherry Hill Programs is a leading provider of holiday and souvenir experiences for children and families. We partner with retail locations, tourist attractions, and destinations across North America to bring magic to every experience.
Job SummaryWe are seeking an Assistant Location Manager to join our team at the Mall of San Juan. As a key member of our team, you will work closely with our Local Manager to lead, develop, and motivate the local team to achieve personal, professional, and company goals.
Key Responsibilities- Promote a positive, collaborative environment and maintain our core values and policies
- Assist with preparations for the opening day, including hiring completion, inventories, equipment setup/testing, staff scheduling, and training
- Take photos and provide guests with memorable souvenirs to take home
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
- Lead by example and reinforce policies and procedures established by senior management
- Troubleshoot technical issues and escalate to IT or Local Management when needed
- Assist with administrative tasks such as inventory, scheduling, training, and recruiting
- Positive attitude and strong work ethic
- Team player who can work independently and understands the importance of leadership
- Excellent time management and problem-solving skills, as well as the ability to use good judgment and make strong, independent decisions
- Ability to process sales transactions and comfortable with cash handling
- Professional attire and good hygiene are a must
- Available to attend mandatory pre-season training
- Flexibility and willingness to work during peak retail hours, such as evenings, weekends, and holidays
- Available to work a minimum of 20 hours a week or as needed
- A fun, fast-paced, and passionate environment
- Career advancement opportunities
- Flexible schedule
- Referral program
- One free photo package for friends and family per staff member
We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Our mission is to bring magic to every experience by capturing moments that last a lifetime.
