Tax Office Leader
hace 2 semanas
Leadership Opportunity at H&R Block
At H&R Block, we're committed to providing exceptional client experiences and a positive work environment. We're seeking a highly motivated and experienced leader to join our team as a Multi-Unit Team Leader.
About the Role:
As a Multi-Unit Team Leader, you'll be responsible for managing the day-to-day operations of multiple H&R Block tax offices. You'll partner with the District General Manager to create and implement growth plans, develop local partnerships, and manage office community involvement.
Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices.
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets.
- Assist in recruiting and interviewing candidates for tax office associate positions.
- Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns.
- Lead daily team meetings and communicate essential information to tax office associates.
- Create associate work schedules across all offices and ensure accurate timekeeping.
Requirements:
- People management experience with the demonstrated ability to grow and develop associates.
- Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision.
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs.
- Computer proficient with the ability to use MS Office.
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