Tax Office Leader

hace 2 semanas


Monacillo Barrio, Puerto Rico H&R Block A tiempo completo

Leadership Opportunity at H&R Block

At H&R Block, we're committed to providing exceptional client experiences and a positive work environment. We're seeking a highly motivated and experienced leader to join our team as a Multi-Unit Team Leader.

About the Role:

As a Multi-Unit Team Leader, you'll be responsible for managing the day-to-day operations of multiple H&R Block tax offices. You'll partner with the District General Manager to create and implement growth plans, develop local partnerships, and manage office community involvement.

Responsibilities:

  1. Manage office staffing, operations, and logistics for multiple offices.
  2. Partner with the District General Manager to create and implement office-level growth plans and client growth targets.
  3. Assist in recruiting and interviewing candidates for tax office associate positions.
  4. Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns.
  5. Lead daily team meetings and communicate essential information to tax office associates.
  6. Create associate work schedules across all offices and ensure accurate timekeeping.

Requirements:

  • People management experience with the demonstrated ability to grow and develop associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision.
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs.
  • Computer proficient with the ability to use MS Office.

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