Direct Operations Case Coordinator

hace 2 días

Carolina, Carolina, Puerto Rico ICF A tiempo completo

Job Summary: ICF is seeking a highly skilled Direct Operations Case Coordinator to lead a team of Case Coordinators working with ORR care provider staff and federal staff to make recommendations for the release and/or transfer of unaccompanied children.

Key Responsibilities:

  • Ensure appropriate Case Coordinator coverage at all provider sites within their assigned geographical area.
  • Provide an excellent level of supervision and operational oversight of assigned Case Coordinator team.
  • Provide guidance and technical assistance related to Case Coordinator duties and ensure all related tasks are completed efficiently and in compliance with program policies and procedures.
  • Conduct regular site visits at provider sites as part of Case Coordinator oversight.
  • Service as the primary point of contact for government and care provider staff at care provider sites in geographic area of assignment.
  • Elevate operational concerns to ICF project leadership.

Requirements:

  • Master's degree in social work or a social science related discipline and 5+ years of demonstrated post-graduate child welfare, case management, social service, and/or mental health professional experience.
  • 1+ year of supervisory experience.
  • English/Spanish bilingual.
  • Tier 2 Security Clearance or the ability to secure such clearance.

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