Retail Team Manager

hace 21 horas


San Juan, San Juan, Puerto Rico Laderach Usa A tiempo completo

About Us

Läderach USA is a leading premium chocolate manufacturer that has been producing high-quality chocolates in Switzerland since 1962. Our mission is to provide our customers with the freshest and most delicious chocolate experiences. We pride ourselves on our commitment to quality, craftsmanship, and customer satisfaction.

Our Values

We value freshness, artisanal skills, and Swissness. We believe in the authentic craft and continue the tradition of the Chocolatiers. We are proud to produce exclusively in Switzerland, guaranteeing the highest quality. We accompany our chocolate every step of the way, from the cocoa fields to our customer.

Job Summary

We are seeking a highly motivated and experienced Full-Time Shift Lead to join our team. As a Full-Time Shift Lead, you will be responsible for leading a team of sales associates and ensuring that the store runs smoothly during your shift. Your primary objective will be to deliver an outstanding customer experience while meeting or exceeding sales targets.

Key Responsibilities

  • Lead a team of sales associates to achieve sales targets and improve customer satisfaction
  • Manage daily store operations, including opening and closing procedures
  • Develop and implement strategies to increase sales and customer engagement
  • Maintain a clean and organized store environment
  • Collaborate with other departments to ensure seamless store operations

Requirements

  • At least 1 year of experience in retail sales or a similar fast-paced environment
  • Strong leadership and communication skills
  • Ability to work effectively in a team environment
  • Flexibility to work varying shifts, including weekends and holidays
  • Physical stamina to stand for long periods and lift up to 40 pounds

Benefits

  • Competitive pay and bonus structure
  • Premium holiday pay and annual bonus
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Employee assistance program
  • Generous discounts on Läderach products

Why Work with Us

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to work with a talented and diverse team
  • A comprehensive benefits package
  • The opportunity to grow and advance in your career


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