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Sales and Service Representative
hace 1 mes
The Sales and Service Representative is a key member of the Club Operations team, responsible for delivering exceptional member experiences and driving sales growth. This role requires a strong customer service focus, with a passion for fitness and wellness.
Key Responsibilities- Provide a warm and welcoming experience for members and guests, ensuring a clean and safe environment.
- Engage with members to understand their fitness goals and provide personalized support and guidance.
- Upsell and cross-sell fitness services and products, including personal training and group exercise classes.
- Maintain accurate records and reports, including sales data and member interactions.
- Collaborate with the Sales and Service Manager to achieve sales targets and improve member satisfaction.
- High school diploma or equivalent required.
- 6-12 months of customer service experience, with a focus on sales and membership growth.
- Excellent communication and interpersonal skills, with a strong ability to build relationships with members and colleagues.
- Basic computer skills, including proficiency in Microsoft Office and sales software.
- Ability to work a variety of shifts, including evenings and weekends.
24 Hour Fitness offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. Team members also receive a complimentary membership and access to exclusive discounts and promotions.
