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Customer Service Representative

hace 1 mes


Plata Barrio, Puerto Rico Mrw Lawns Inc A tiempo completo
About MRW Lawns, Inc.

MRW Lawns, Inc. is a lawn care company that values strong work ethic and excellent customer service skills. We are committed to providing our employees with a supportive organizational culture and opportunities for growth and development.

Job Responsibilities
  • Provide exceptional customer service through phone and in-person interactions
  • Manage high call volumes and respond to customer inquiries
  • Document customer interactions and maintain accurate records
  • Enter data from unsold leads for marketing purposes
  • Schedule and reschedule estimates or walkthroughs for customers
  • Collect and report customer data
  • Develop and maintain strong customer relationships
Requirements
  • Career-driven individual with a strong work ethic
  • Excellent customer service and problem-solving skills
  • Attention to detail and multitasking abilities
  • Knowledge of Microsoft Office Suite and call center experience
  • Ability to learn and adapt to new situations
Perks
  • Healthcare and dental benefits
  • Retirement plan with employer match
  • Life insurance and paid time off
  • Family leave and short-term/long-term disability
  • Training and development opportunities

MRW Lawns, Inc. is an equal opportunity employer and welcomes diverse candidates to apply. We are committed to diversity, equity, and inclusion in the workplace.