Field Service Supervisor

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico Ohio Machinery Co A tiempo completo

Job Summary:

The Field Service Supervisor is responsible for leading a team of skilled technicians in providing exceptional service to our customers. As a key member of the Ohio Machinery Co team, you will oversee the day-to-day operations of the Field Service Department, ensuring timely and efficient resolution of customer issues.

Key Responsibilities:

Manage and coordinate the activities of field service technicians
Develop and implement effective service strategies to meet customer needs
Collaborate with internal teams to ensure seamless service delivery
Analyze and improve service processes to increase efficiency and productivity
Provide training and guidance to field service technicians to enhance their skills and knowledge

Requirements:

High school diploma or equivalent required
Prior industry experience and technical knowledge of construction equipment
Supervisory experience and excellent leadership skills
Strong communication and customer service skills
Ability to work in a fast-paced environment and prioritize multiple tasks

Benefits:

Competitive salary and bonus potential
Comprehensive health insurance and retirement plan
Opportunities for professional growth and development
Collaborative and dynamic work environment



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