Tech Lead Product Manager

hace 1 mes


Arroyo, Puerto Rico Williams-Sonoma A tiempo completo
About the Role

The Tech Lead Product Manager will conceptualize, design, and deliver innovative personalization strategies to enhance customer experience, increase relevancy, and drive engagement across our digital platforms.

Key Responsibilities:

  • Define and lead the strategic vision for the Site Personalization program, ensuring alignment with overall business goals to maximize ROI and enhance customer experiences.
  • Conceptualize, design, and help deliver digital site personalization strategies that enhance customers' on-site experience and drive relevancy and engagement across our digital platforms.
  • Develop a comprehensive long-term roadmap for site personalization initiatives while managing the execution of day-to-day testing activities to drive continuous improvement.
  • Collaborate effectively with product analysts, UX designers, engineers, and brand stakeholders to ensure seamless execution of personalization initiatives.
  • Utilize a strong technical foundation in eCommerce technology to enable effective personalization strategies.

Requirements:

  • 8+ years of Product Management experience, with a focus on site personalization within eCommerce.
  • Proven track record of driving high-impact results in technology-driven environments.
  • Strong sense of ownership and accountability, with the ability to drive projects from conception through execution.
  • Robust understanding of eCommerce technologies and personalization tools, with the ability to leverage technology to inform strategic decisions.

About Williams-Sonoma

Williams-Sonoma, Inc. is a leading multi-channel retailer of high-quality home furnishings, kitchenware, and gourmet food. We are committed to providing our customers with exceptional products, services, and experiences that inspire them to create a warm and inviting home.

Our Culture

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals.


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