Abercrombie & Fitch Co. Key Holder
hace 1 mes
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.
Job Summary
We are seeking a Full-Time Key Holder to help drive our business through leadership and ensure a differentiated customer experience. As a Key Holder, you will be responsible for leading a team of associates, ensuring operational tasks and procedures are successful, and keeping the customer at the center of everything we do.
Key Responsibilities
- Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
- Customer Experience: Ensure a personalized and exceptional customer experience through effective communication and problem-solving.
- Communication: Foster open and transparent communication among team members and with customers.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and customer engagement.
- Asset Protection: Implement and maintain asset protection strategies to prevent loss and protect company assets.
- Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Requirements
To be successful in this role, you will need:
At least one year of customer service experience.A strong work ethic and ability to work in a fast-paced environment.Assertiveness and ability to lead a team.Applied learning and ability to adapt to new situations.Attention to detail and analytical skills.Adaptability and flexibility to meet changing business needs.Multi-tasking and stress tolerance.What We Offer
Abercrombie & Fitch Co. offers a competitive benefits package, including a quarterly incentive bonus program, paid time off, paid volunteer day, merchandise discount, medical, dental, and vision insurance, life and disability insurance, associate assistance program, paid parental and adoption leave, 401(K) savings plan with company match, training and development opportunities, and a global team of people who celebrate individuality and style.
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