Senior Business Systems Analyst

hace 7 días

San Juan, San Juan, Puerto Rico Popular A tiempo completo

About the Role

We are seeking a highly skilled Senior Business Systems Analyst to join our team in the Information Technology Division. As a key member of our team, you will be responsible for understanding and documenting current business procedures and requirements. You will work closely with business partners and stakeholders to determine business needs and identify areas for improvement. Your strong analytical and problem-solving skills will be essential in developing effective business solutions.

Key Responsibilities

  • Analyze business challenges and processes to identify opportunities for improvement.
  • Conduct interviews and process design work sessions with business partners and team members.
  • Consult with business partners on business case development.
  • Translate business requirements into functional and technical specifications.
  • Design business processes and requirements for software solutions.
  • Coordinate and document the acceptance and understanding of all stakeholders.

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field.
  • Minimum 5-7 years combined technical and business analysis experience.
  • Excellent oral and written communication skills in English and Spanish.
  • Outstanding interpersonal skills and ability to work effectively with individuals of varying backgrounds and technical expertise.
  • Ability to effectively translate between business and technical stakeholders.
  • Experience in creating and maintaining relationships with business departments.
  • Familiarity with software development methodologies.
  • Ability to conceptualize and think creatively.
  • Experience in various requirement elicitation techniques.
  • Exceptional facilitation and negotiation skills.
  • Proficient in Business Process Analysis, Requirements Gathering, Project Planning, and Functional Design.
  • Excellent problem diagnosis and analytical skills.
  • Outstanding organizational skills and ability to balance multiple concurrent projects.
  • Proficient with MS office tools.
  • Ability to work in a fast-paced, demanding, and rapidly changing environment.
  • Must be self-motivated, team-oriented, and able to operate with minimal supervision.
  • Experience in financial services/banking a plus.
  • Experience in agile is a plus.

About Us

Popular is Puerto Rico's leading financial institution, with a rich history dating back over a century. We offer a wide range of financial services and solutions to our customers, with a presence in the United States, the Caribbean, and Latin America. As an employee, you will be part of a team dedicated to making our customers' dreams come true by offering financial solutions at every stage of their life.

We value our employees' diverse skills, experiences, and backgrounds, and we are committed to providing essential financial services and solutions to our customers and communities, even in emergency situations and natural disasters. Our employees are considered essential workers, and their role is critical in the continuity of these important services.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations.

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