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Wellness Coach

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Job Title: Wellness Coach I

Job Summary: We are seeking a highly motivated and enthusiastic Wellness Coach I to join our team at Crossroads Ymca Inc. The successful candidate will be responsible for coaching members in achieving their health and well-being goals, creating a welcoming environment for all members, and building effective relationships with members and staff.

Key Responsibilities:

  • Coach members in support of their desired behavior change and regularly check on their progress in meeting personal and program goals.
  • Answer questions from members to support them in achieving their goals related to healthy living and maintain a working knowledge of wellness and trends to provide effective information and support to members.
  • Build effective, authentic relationships with members, help members connect with each other and the YMCA, and introduce new members to group exercise communities based on their health and well-being goals.
  • Utilize tools and information to increase member knowledge of wellness and wellness programs provided through the YMCA.
  • Conduct post-enrollment interviews to understand new members' definition of well-being, personal goals, cultural background, healthcare needs, diverse abilities, and interests and develop plans to meet their individual needs.
  • Refrain from writing diets, prescribing supplements, or diagnosing/curing any type of injury or illness and always refer members to a doctor when health or well-being is questioned.
  • Stay current with trends in the field and exercise industry.
  • Maintain and clean equipment according to the schedule or as requested by supervisor.
  • Play a role in organizing and securing gifts for the annual campaign.
  • Follow YMCA policies and procedures, respond to emergency situations, and attend all staff meetings.

Qualifications:

  • Minimum age 16.
  • Certifications required within 30 days of hire: CPR/AED & First Aid and New Employee Orientation.
  • Training to complete within 30 days of hire: The Y's Foundations of Strength & Conditioning.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  • Ability to read and interpret instructions, procedures, manuals, and other documents.
  • Must have a passion for learning, working with youth/families, and sports in general.
  • Desire and ability to work with people of all ages and backgrounds.

YMCA Competencies:

  • Mission Advancement: Accepts and demonstrates the Y's values, demonstrates a desire to serve others and fulfill community needs, recruits volunteers, and builds effective, supportive working relationships with them.
  • Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions, builds rapport and relates well to others, seeks first to understand the other person's point of view, and remains calm in challenging situations.
  • Operational Effectiveness: Makes sound judgments, transfers learning from one situation to another, embraces new approaches, discovers ideas to create a better member experience, establishes goals, clarifies tasks, plans work, and actively participates in meetings.
  • Personal Growth: Pursues self-development that enhances job performance, demonstrates an openness to change and seeks opportunities in the change process, accurately assesses personal feelings, strengths, and limitations, and how they impact relationships.

Work Environment & Physical Demands:

  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have a high level of alertness, concentration, and initiative.
  • Sufficient strength, agility, and mobility to perform job responsibilities.
  • Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Maintain a neat and professional appearance at all times.
  • Sufficient physical strength and agility to carry out essential duties.