Customer Service Ambassador
hace 3 semanas
Job Summary
The Customer Service Ambassador will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities
- Greet members, prospective members, and guests, providing exceptional customer service.
- Respond to member questions and concerns in a timely and professional manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
- Assist in maintaining the neatness and cleanliness of the club.
- Perform a comprehensive walk of all club areas to ensure safety, policy, and cleanliness standards are met.
Requirements
- Customer service background preferred.
- Must be 18 years of age or older.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
Why Work with Supreme Fitness Group?
We strive to create a fun and respectful environment where our team of motivated individuals can learn and grow. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team, and deliver the Judgement Free experience to our members.
Benefits
- Free Black Card gym membership.
- Day, evening, or overnight shifts.
- Career growth opportunities.
- Discounts on merchandise sold at the club.
- Benefits including medical, 401k, and supplemental insurance.
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