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hace 4 semanas
We are seeking a highly motivated and customer-focused Welcome Center Representative to join our team at the Ymca Of Greater Boston. As a key member of our Membership Sales & Service Team, you will be responsible for providing exceptional member service, managing member check-in, and adhering to safety protocols.
Key Responsibilities- Present a welcoming and friendly demeanor when greeting and serving members and program participants
- Enforce YMCA safety and membership policies at all times
- Conduct prospective member tours, as needed
- Take member and non-member phone calls per YMCA policies
- Be knowledgeable about YMCA policies and procedures and effectively communicate them to members and staff
- Ability to multitask and work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work independently and problem-solve to serve our Y members
- Fluency in Chinese language
We offer a competitive pay rate of $16.50 and the opportunity to work in a dynamic and customer-focused environment. If you are a team player with excellent communication skills and a passion for providing exceptional member service, we encourage you to apply for this exciting opportunity.
