Quality Assurance Engineer for Financial Software
hace 1 mes
At Popular, we offer a wide range of financial solutions to serve our communities. As employees, we are dedicated to making our customers' dreams come true by providing personalized services at each stage of their life. Our extensive history demonstrates the resilience and determination of our employees to innovate and strongly support the communities we serve.
We have over 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands, and Latin America.
Job TypeFull-time
General Job DescriptionThis position is responsible for strategic planning, coordinating, developing, and executing testing tasks to ensure that developed products meet design specifications and quality expectations. The successful candidate will perform QA processes for custom-developed and/or packaged software products related to our CRM platform independently.
- Participate in design reviews, test and project plans, and implementation schedules aligned with Architect, Product, and Development teams to ensure all possible testing scenarios.
- Design, develop, execute, and manage testing project plans, timelines, and dependencies.
- Implement test strategies in collaboration with business users, project leads, third-party/partners, and application developers.
- Monitor recurring platform enhancements or updates, including Salesforce releases and/or integrated platform releases.
- Maintain testing infrastructure and environments for users.
- Track and monitor bugs or defects to closure, reporting and retesting after fixes.
- Analyze issues to determine if problems are application-related, user-related, training-related, data-related, or software defects.
- Publish defect reports and report on overall platform stability at project team meetings.
- Manage automated testing for all processes to detect errors, automate repetitive tasks, and minimize manual testing.
- Communicate issues and testing status in a concise and timely manner.
- Recommend QA process improvements or corrections throughout the methodology to improve productivity and quality.
- Troubleshoot complex issues to identify root causes and transfer ownership to appropriate owners.
- Apply principles, processes, guidelines, and tools of quality management to work.
- Follow IT development processes, such as change management, configuration management, security compliances.
Bachelor's Degree in Computer Engineering, Computer Science, Information Systems, or a related field from an accredited university.
Experience RequirementsA minimum of two years of combined experience with software development, programming, developing and executing test scenarios, and developing automated tests and test frameworks with common commercial testing tools.
Salary Range$60,000 - $80,000 per year, depending on location and experience.
LocationPuerto Rico, United States, Virgin Islands, and Latin America.Work Schedule
Hybrid work schedule, allowing for flexibility and work-life balance.
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