Product Manager for Monitoring Operations Excellence

hace 2 semanas


Puerto Diablo Barrio, Puerto Rico Jobleads-Us A tiempo completo

About the Role:
Jobleads-Us is seeking a highly skilled Product Manager for Monitoring Operations to join our team. As a Product Manager, you will be responsible for leading the development and launch of new products and features that improve the monitoring operations experience for our customers.

About the Job:
We are looking for a talented Product Manager who will work closely with our cross-functional team to define and deliver the monitoring operations product roadmap. This includes owning high-impact KPIs, developing deep customer understanding, and leading the engineering and design teams to make data-driven decisions.

About You:
We are looking for a highly motivated and results-driven individual with a passion for consumer products, especially electronics, apps, and smart home. You should have a strong track record of launching and iterating complex systems of web applications and backend services.

Responsibilities:
- Own high-impact KPIs/metrics that impact the experience customers have with our monitoring services.
- Develop a deep understanding of our customers (both our monitoring operations team and our end consumers) and the systems and platforms that enable us to provide our monitoring services.
- Lead the engineering and design teams in making decisions that balance cost, timeline, and customer benefit.
- Interface with other teams to drive work in areas of the product stack outside your direct purview when necessary to deliver the ideal experience.

Requirements:
- 4+ years of total work experience, with 2+ of those years in roles related to Product Management.
- Passion for consumer products, especially electronics, apps, and smart home.
- Experience working with highly complex systems or domains preferred.
- Bachelor's Degree in a technical discipline (engineering or science) preferred.

About Us:
Jobleads-Us is a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We're a team of designers, strategists, engineers, writers, researchers, and product folks based in downtown Boston.



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