Optical Sales Associate
hace 4 semanas
Job Summary
At Luxottica Of America Inc, we are seeking a skilled Optical Sales Associate to join our team. As an Optical Sales Associate, you will play a key role in delivering exceptional customer experiences, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
Main Responsibilities
- Drive profitable store sales by fostering a retail selling culture and practicing effective retail sales skills.
- Develop professional business relationships with other Associates and Doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
- Assists customers in the selection of frames and coordinates frames with optical measurements and prescription.
- Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers using appropriate tools.
- Troubleshoots vision issues confidently and brings to resolution for customer satisfaction.
- Aids in training of new associates to help them understand frame and lens selection.
- Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.
Requirements
- High School Diploma or equivalent.
- State licensure or certification by a nationally-recognized opticianary association as an optician.
- Experience and results with a retail or customer service establishment.
- Ability to sell through use of sales skills and accountability for sales results.
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
- Success in store merchandising and attention to detail.
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
Preferred Qualifications
- Bachelor degree or equivalent experience in retail operations.
- 3+ years of experience.
- Experience with personal computers.
Pay Range
24.40-40.20. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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