Optical Sales Associate

hace 4 semanas


San Juan, San Juan, Puerto Rico Luxottica Of America Inc A tiempo completo

Job Summary

At Luxottica Of America Inc, we are seeking a skilled Optical Sales Associate to join our team. As an Optical Sales Associate, you will play a key role in delivering exceptional customer experiences, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Main Responsibilities

  • Drive profitable store sales by fostering a retail selling culture and practicing effective retail sales skills.
  • Develop professional business relationships with other Associates and Doctors.
  • Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
  • Assists customers in the selection of frames and coordinates frames with optical measurements and prescription.
  • Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers using appropriate tools.
  • Troubleshoots vision issues confidently and brings to resolution for customer satisfaction.
  • Aids in training of new associates to help them understand frame and lens selection.
  • Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
  • Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
  • Maximizes Managed Vision Care relationships and sales opportunities.
  • Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

Requirements
  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Experience and results with a retail or customer service establishment.
  • Ability to sell through use of sales skills and accountability for sales results.
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Preferred Qualifications
  • Bachelor degree or equivalent experience in retail operations.
  • 3+ years of experience.
  • Experience with personal computers.

Pay Range
24.40-40.20. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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